Original Presentation Date: March 3rd, 2021

This service sector training is designed to assist in computerizing a service department. In a post-pandemic world the need for paperless work spaces is increasing and this program will assist a service department in operating paperless office, field and customer experiences. There will be time for service department members to ask questions in a non-sales arena to get real-world answers to what can help them manage in a automated world.

1:00 hour -Watershape University is authorized by IACET to offer 0.1 CEUs for this program.

CEUs are awarded for successfully logging completion of this webinar through the course curriculum page after viewing the lecture. Further instructions for registering your completion of this course are posted on the course curriculum page below the webinar recording.

LEARNING OUTCOMES

1. Illustrate different options for a paperless work space such as scheduling software, GPS, picture programs, automated job boards, etc.
2. Discuss the need to be paperless in a post-pandemic world considering diverse work environments such as working from home and other distance work places as well as minimizing undue contact through handling paperwork, etc.
3. Evaluate varying needs for different service teams dictated by culture, time and money.
4. Facilitate discussion/debate on current options in the marketplace as companies in attendance share their experiences in an open format.